All requests for repeat prescriptions should be made by ticking the items required on the printed order slip - you are allowed to order these up to one week in advance. These can be dropped into the surgery or posted. If you are requesting medication that is not on your repeat, you MUST speak to a clinician prior to the medication being issued. 

We will not take telephone requests.

Please bear in mind that requests for repeat prescriptions are subject to 72 hours notice.

Repeat prescriptions are not done automatically- you will still have to request your prescription.

To access the online prescription service, you must first register with one of the apps, either SystmOnline or the NHS App. Registration for the NHS App requires a mobile phone number and an e-mail- further details can be found here.  Your NHS App registration can then be used to access the MyGP App (you may need to attend the surgery if you are unsuccessful with registration). SystmOnline requires you to contact the surgery to request a username and password.  In order to recieve these, you must come into reception with proof of I.D. Further information on registering for SystmOnline can be found here.

To use the SystmOnline app, please click on the link at the top of the page- this will take you direct to SystmOnline.

Alternatively, you can also use the NHS app.

NHS: nhs.uk

You may also email in your prescription request to this email: mseicb-bb.prescriptions.ballardswalk@nhs.net

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

• those on specific benefits or through the NHS Low Income Scheme
• those who are age exempt
• those with certain medical conditions
• More information is available at NHS Choices

If you would like to apply for an exemption from Prescriptions Charges due to a medical condition, please come to reception and ask for a form to fill out.  Further information on medical exemption can be found on the NHS website.